Safety

Incident & emergency system

Highly visible Report Concern and Emergency buttons. Chronological incident records keep everyone informed and accountable.

Emergency procedure

1

Contact emergency services

Call 000 (AU) / 999 (MY) if there is immediate danger to life.

2

Contact the owner

Mark B. โ€” +61 412 884 221 (call en route).

3

Contact the veterinarian

Animal Emergency Centre โ€” +61 3 9419 8800.

4

Notify PimpYourPaws

Support is auto-notified. Access emergency instructions & spending limit.

Report a concern

Select a category to log an incident.

Incident history

Medication concern

Maya C. ยท Max ยท 14 Sep, 7:20 AM

medium

Max spat out the first medication attempt. Re-administered hidden in a second piece of cheese and confirmed swallowed. Owner notified.

Chronological record

7:15 AM

Medication due โ€” Apoquel 16mg

7:18 AM

First attempt โ€” Max spat tablet out

7:20 AM

Re-administered in cheese, confirmed swallowed

7:21 AM

Owner notified via in-app message

7:24 AM

Owner acknowledged. No vet contact required.

resolved

Owner

Mark Bosnjak

+61 412 884 221

Emergency vet

Animal Emergency Centre

+61 3 9419 8800

PimpYourPaws support

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