Notifications

Stay across every paw

Care updates, walk alerts, booking changes, messages and rewards โ€” delivered in-app, by push, email or SMS.

Owner notification preferences

Walk started

When a carer starts a live GPS walk for your pet.

Walk completed & report

When a walk finishes and the Walk Report is ready.

Care updates & photos

Feeding, medication, water and photo check-ins during a booking.

Booking status changes

Accepted, confirmed, cancelled or completed bookings.

New messages

When a carer sends you a message or booking card.

Incident & emergency alerts

Safety concerns, medication issues or emergencies. Always high priority.

Daily care digest

A summary of the day's care at the end of each booking day.

Incident & emergency alerts remain on regardless of preferences for pet safety.

Delivery channels

Notifications can be delivered by push (in-app & mobile), email and SMS / WhatsApp where available. Urgent incident & emergency alerts are always sent by push and SMS regardless of preferences.

PushEmailSMSWhatsApp